The Ned

Armaghan Okohvan★★★★★★★★★★5.04 months ago

An Unforgettable Birthday Experience at The Ned London Celebrating my 50th birthday at The Ned London was nothing short of spectacular. From the moment we arrived, everything felt truly special. The Saloon venue was absolutely breathtaking — grand, elegant, and full of character. The stunning architecture, beautiful chandeliers, and sense of space created the perfect setting for such an important milestone. It felt luxurious yet warm, and all of our guests were completely blown away by the atmosphere. Our room was equally stunning — beautifully designed, incredibly comfortable, and full of thoughtful details. From the elegant furnishings to the immaculate bathroom, it felt like a true retreat and the perfect place to unwind after an unforgettable celebration. The service throughout was impeccable: attentive, professional, and genuinely welcoming. Every detail was handled seamlessly, making the entire experience feel effortless and indulgent. The Ned London delivered an experience that was stylish, memorable, and truly worthy of a 50th birthday celebration. I couldn’t have chosen a more perfect venue and hotel, and I would wholeheartedly recommend it to anyone looking to celebrate something special in the most beautiful surroundings. ✨🥂

John Davidson★★★★★★★★★★5.0a week ago

Superb hotel. Beautifully appointed and with helpful professional staff throughout. It was a bustling busy place in the lobby/bars and restaurants but the rooms were very quiet. Worth knowing that access to the pool and spa is dependant on how you book and at the discretion of the reception team . We got it as an upgrade which was highly appreciated.

Adele Fishman★★★★★★★★★★5.03 months ago

Went for a wonderful brunch to celebrate our golden wedding anniversary with our youngest son who was over from Switzerland. Food, service and ambience were superb. I cannot fault anything! If travelling by underground, go to Bank and take exit 9 - it comes out 50ft from the front door

Rustom Dastoor★★★★★★★★★★4.0a month ago

A trendy hotel in the heart of central London. Great location from which to get business or sightseeing done. The hotel has a vibrant scene with live music in the lobby and a nice pace and energy. The restaurants are good and the service is excellent. The gym in the basement is an added bonus. The rooms however are quite small and not ideal if you expect to spend much time in them. Comfortable for sleeping and keeping your things. But this is the hotel to pick if you’re going to be out and about.

Timothy Lee★★★★★★★★★★1.04 weeks ago

We recently stayed at The Ned and ultimately decided to leave early and move to The Soho Hotel, where we had a wonderful experience. To be fair, the room itself at The Ned was very nice. The issue was the service and overall atmosphere, which consistently felt cold, rigid, and oddly unwelcoming for the 3/4 of the staff we encountered. The experience started at check-in. We arrived around 2pm for a 3pm check-in and were told we would receive a call as soon as the room was ready. No one ever called. At 3pm my wife and I had to return to the desk ourselves to follow up and were given our key. I had also explained upon arrival that I needed a quiet place to briefly work and take a call. I was told there was a quiet area available, but that I could not use it because I was not a member. I then sat in an otherwise empty seating area to handle my call, only to have a staff member come over to tell me I needed to move. I was literally in the middle of speaking and had to motion for her to stop talking because I was actively on a business call. I ended up staying there for about a half hour. The interaction felt unnecessary and awkward. Later, when my wife and I sat at the bar for drinks, the server brought the check almost immediately after we finished our first round, creating the distinct impression that we were being rushed out rather than welcomed to stay. He informed us they needed to turn the table over And stood over me to complete the transaction. We were only there for 15 minutes. The final straw came when my wife met with two business colleagues. They were initially told they could not simply sit and have drinks in an almost empty restaurant area. One of her colleagues calmly asserted that they intended to sit there for drinks, and suddenly it was no longer an issue. The inconsistency and tone throughout the stay just felt tacky and strangely inhospitable. By contrast, after moving to The Soho Hotel, we experienced warm, gracious service, a relaxed atmosphere, and genuine hospitality from the moment we arrived. The Ned has a beautiful physical space, but for us the overall experience felt more focused on rules, exclusivity, and policing guests than on hospitality. What struck us most was that the rudeness didn’t feel isolated to one employee or one interaction. It almost felt as though the staff had free rein to be dismissive and unwelcoming, each expressing it in their own unique way throughout the property. The overall atmosphere consistently communicated that guests were inconveniences to be managed rather than people to be welcomed. To be clear, this was not the stereotypical reserved or emotionally restrained British service style people sometimes joke about. We encountered wonderful, warm hospitality throughout London everywhere else we stayed. What we experienced at The Ned felt more like outright Wild West-style rudeness — abrupt, territorial, oddly confrontational, and consistently unwelcoming.